Due to COVID-19, our patient visitor policies are changing. Please visit: COVID-19: Enhanced Visitor Policy
If you believe you have symptoms of COVID-19, take these steps.
St. Luke’s Health—The Woodlands Hospital’s Emergency Room offers comprehensive emergency services for all types of injuries and illnesses 24 hours a day, seven days a week, including holidays. Our team of emergency physicians, emergency-trained nurses, licensed radiologists, and laboratory technologists are here to help patients return to health.
Our Woodlands emergency room is stroke-accredited and is the only area hospital staffed with pediatric emergency physicians. Because our ER is affiliated with St. Luke’s Health—The Woodlands Hospital, patients have access to on-call specialists and seamless admission to the hospital when necessary.
If you think you or a loved one are experiencing a life-threatening emergency, please call 9-1-1. You may request that the ambulance take you to a St. Luke’s Health—The Woodlands Hospital’s emergency room.
While urgent care clinics and emergency rooms have similarities (they’re open 24/7 and accept walk-ins), they also have many differences. Emergency rooms can treat any condition that an urgent care facility can treat, but the reverse is not true. Emergency rooms tend to have more medical professionals on staff and have a greater range of capabilities. Patients at our emergency rooms also benefit from seamless admission to the nearest St. Luke’s Health hospital, if necessary.
Emergency care is any type of medical service necessary for the prevention of death or severe harm to a patient.
If you experience any life-threatening symptoms, a trip to the emergency room is necessary. These include:
If you think you may be experiencing a life-threatening emergency, call 911 immediately. You can request that they take you to a St. Luke’s Health emergency room.
Patients can go to the emergency room for any symptom, but it isn’t always the best option. For example, a patient could seek emergency care for the common cold. However, they may end up waiting for an extended amount of time, as emergency rooms prioritize patients with life-threatening conditions, even if they arrive later. If the condition is not life-threatening and you can reasonably wait for treatment, a virtual or in-person visit with a specialist may be a cheaper and more efficient option.
It is safe to go to the ER during the COVID-19 pandemic. We have implemented additional safety procedures, including mandatory mask-wearing, social distancing, and innovative cleaning techniques, to keep our patients as safe as possible. In fact, avoiding the emergency room due to the pandemic can be dangerous, as putting off care for a medical emergency can result in severe complications.
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Baylor St. Luke’s has invested in Viz.ai’s technology to improve their stroke care, allowing for quicker triage, diagnosis, and treatment of strokes.
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Learn more about the connections between COVID-19 and stroke and how it may affect your brain.
17200 St. Luke's Way
The Woodlands, Texas 77384
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