5-Star Quality Rating

St. Luke’s Health–Patients Medical Center has achieved a five-star quality rating from the Centers for Medicare & Medicaid Services (CMS). With more than 4,500 hospitals participating in the federally-funded healthcare program, Patients Medical Center was one of only 337 hospitals nationwide and 33 in Texas awarded a five-star rating. This puts Patients Medical Center in the top 10 percent nationally.

Five stars is the highest rating a hospital can receive through the Hospital Compare overall rating scale. Publicly reported on the Medicare.gov website, the overall rating scale utilizes individual hospital data from up to 57 quality measures across seven quality group categories, including mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging.

“We continually strive to offer the highest quality care while providing a superior patient experience,” said Steven Foster, president, Patients Medical Center. “Receiving a five-star rating, the highest possible from CMS, further confirms that the physicians and staff of Patients Medical Center offer exceptional healthcare to their patients and the community.”

Hospital Compare was created by CMS to assist patients and their families when making decisions about where to receive healthcare. Additionally, the program encourages hospitals to prove the quality of care provided through ongoing monitoring of quality data. For more information about the program, visit Medicare.gov/HospitalCompare.

For FY21, our Hospital is focusing on improving the safety and quality of our care.  Focused performance improvements include: Acute Care and Ambulatory Care Patient Experience, Sepsis Mortality, 7 Day Readmissions, Hospital Acquired Infections such as CAUTI, CLABSI, C. Difficile, and Pressure Injuries.

For measurable results of our efforts, please review the Hospital Compare website at https://www.medicare.gov/care-compare/?providerType=Hospital&redirect=true

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