The importance of constant communication in health care
COVID-19 taught health care leaders how critical communication is to delivering quality care. Here’s how we’ve embraced what we learned.
From the desk of Doug Lawson, PhD
This page is a way for you to get to know our CEO, Doug Lawson, PhD, and to highlight St. Luke’s Health initiatives. We hope these resources foster a deeper sense of connection between them and the communities they serve.
A career in health care advocacy begins with empathy
As a patient, Doug Lawson experienced first-hand the connection between the policies and procedures put in place by administrators and the direct impact they have on patients who entrust the system with their care. This shaped his desire not only to become a leader in the health care space but to implement programs that will create positive impacts on all patients.
Today, that experience is the incentive behind our outreach programs: informational podcasts, the DEI initiatives, and the ExamiNATION series that shares how St. Luke's Health is playing an active role in the ever-changing health care industry. It’s also one more reason why I couldn’t imagine doing anything else.
After all, keeping ahead of humanity’s needs is the essence of humankindness.
COVID-19 taught health care leaders how critical communication is to delivering quality care. Here’s how we’ve embraced what we learned.
Learn how CEO Doug Lawson, PhD, keeps patients top of mind as he helps craft policies and procedures for St. Luke’s Health.
In health care, we often highlight our achievements and patient stories. Now, it’s time to explain the business of health care and how it relates to delivering quality care to our communities.
Blessing a new 12-story medical tower at the Baylor St. Luke’s McNair Campus in the Texas Medical Center touched a personal heartstring with Galveston-Houston Auxiliary Bishop Italo Dell’Oro, CRS.
A St. Luke’s Health’s video series is spotlighting the paradox faced by people who live near the Medical Center but are unable to access its services because they are uninsured or underinsured.
In most industries, the combination of high quality at reasonable prices would spell success. But not in health care.
While medicine has the ability to cure, it’s our shared humanity that holds the power to heal the whole person: body, mind, and spirit. We call this power humankindness. And we believe it’s capable of changing not just health care, but the world in which we live.