Skip to Main Content
A woman visits her family member in the hospital during visiting hours.

Financial Assistance

St. Luke's Health understands that paying for emergency and medically necessary medical care can be difficult, particularly for patients who lack health insurance. As part of our ongoing commitment to our patients, we have worked with CommonSpirit Health (our system organization) to help our patients address their financial responsibilities in a fair and sensitive way to their circumstances. We have instituted a program designed specifically to help those who find themselves in financial distress.

The Program

The CommonSpirit Health Financial Assistance Policy (available in multiple languages) applies to uninsured/underinsured patients who come to our facilities for treatment. This policy provides financial relief to patients who qualify based on comparing their financial resources and income to Federal Poverty Guidelines. The program is designed specifically for emergent/urgent and medically necessary care patients whose household financial resources and income are at or below 400 percent of the Federal Poverty Level.

To qualify for any assistance, uninsured/underinsured patients will be asked to complete a CommonSpirit Health Financial Assistance Application (available in multiple languages), including household income and expenses. 

We are committed to working with our patients to establish an appropriate payment plan based on the amount due and the patient's financial status.

Financial Assistance Forms and Policies

Financial Assistance Policy and Procedure


Collections Policy and Procedure


Financial Assistance Summary - Plain Language Summary


Mailing address:

CHI St. Luke's Health

Eligibility and Enrollment Services

P.O. Box 660872, Dallas, TX 75266-0872


Financial Assistance Application


Mailing Address:

CHI St. Luke's Health

Eligibility and Enrollment Services

P.O. Box 660872, Dallas, TX 75266-0872


Addendum Financial Assistance Policy Contact


Amount Generally Billed


For questions regarding our policy or form(s), please call 832.355.8275 or 844.490.1247.

Provider Listings

Find a Doctor

Looking for a doctor? Perform a quick search by name or browse by specialty.