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St. Luke’s Health-Memorial San Augustine Recognized for High-Value Healthcare

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SAN AUGUSTINE, TX, September 1, 2020… St. Luke’s Health-Memorial San Augustine has been recognized as a finalist for the 2020 QUEST® Award for High-Value Healthcare by Premier Inc., a leading healthcare improvement company, for their outstanding work to improve healthcare quality.

“Our daily mission and vision is to help transform the level of care here in deep East Texas through high quality, appropriate and cost-effective care,” said Darlene William, VP of Operations. “It is a true team effort and a testament to our commitment to being the best healthcare provider that we can be for our community.”

St. Luke’s Health-Memorial San Augustine has been named a finalist of the QUEST® Award for High-Value Healthcare in the Top Performance Threshold (TPT) performance category. The honor is given to hospitals who demonstrate top performance in four of the five areas measured in Premier’s Quest 2020 collaborative, including affordability, effective care and coordination, prevention and treatment for leading causes of mortality, person and family experience, and patient safety.

Ashley London, Director of Patient Care Services, said, “CHI St. Luke’s Health-Memorial San Augustine is indeed a hidden treasure. We value our small knit community and we work hard to provide our patients with the best patient care experience possible.”

“Along with our counterparts in the QUEST 2020 collaborative, we are charting the course to improve hospital quality and patient safety, while safely reducing costs,” Monte Bostwick, Market President & CEO of St. Luke’s Health-Memorial, said.

Premier brings together 1,500 hospitals and health systems in multiple collaboratives, including QUEST, to leverage the power of collaboration on a national scale. Within these collaboratives, healthcare providers work with each other to develop, share and scale best practices that improve quality and safety, reduce costs and share risk. A recipient of The Joint Commission and National Quality Forum’s 2015 John M. Eisenberg Patient Safety and Quality Award, QUEST was launched in 2008 to help health systems reliably deliver the most efficient, effective and caring experience for every patient, every time. Hospitals in Premier’s QUEST collaborative perform 29% better than non-Premier hospitals in achieving value-based purchasing payments.

The peer group improvement category is designed to recognize QUEST 2020 top performing hospitals based on size, patient mix and academic status. Each QUEST 2020 member was grouped into one of six categories: critical access hospitals, academics, teaching hospitals with more than 375 beds, teaching hospitals with fewer than 375 beds, non-teaching hospitals with more than 175 beds and non-teaching hospitals fewer than 175 beds. A top performer in each of the six peer groups was named a winner of the QUEST Award.


About Premier Inc.
Premier Inc. (NASDAQ: PINC) is a leading healthcare improvement company, uniting an alliance of more than 4,000 U.S. hospitals and health systems and approximately 175,000 other providers and organizations to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and consulting and other services, Premier enables better care and outcomes at a lower cost. Premier plays a critical role in the rapidly evolving healthcare industry, collaborating with members to co-develop long-term innovations that reinvent and improve the way care is delivered to patients nationwide. Headquartered in Charlotte, N.C., Premier is passionate about transforming American healthcare. Please visit Premier’s news and investor sites on; as well as Twitter, Facebook, LinkedIn, YouTube, Instagram and Premier’s blog for more information about the company.

About St. Luke’s Health-Memorial
St. Luke’s Health-Memorial, part of a national nonprofit health system, provides more than a quarter of a million patient services and millions of dollars in local charity care and community support each year. With hospitals in Lufkin, Livingston and San Augustine, Memorial offers comprehensive, quality health care, including an off-campus emergency center and outpatient facilities and services. To learn more, visit

About Catholic Health Initiatives
Catholic Health Initiatives (CHI) is one of the nation’s largest health systems. Headquartered in Englewood, Colorado, CHI operates in 19 states and comprises more than 100 hospitals, including four academic medical centers and teaching hospitals; 30 critical-access facilities; community health services organizations; accredited nursing colleges; home health agencies; and other services that span the inpatient and outpatient continuum of care. Learn more at

About CommonSpirit Health
CommonSpirit Health™ is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. CommonSpirit was created by the alignment of Catholic Health Initiatives and Dignity Health as a single ministry in early 2019.

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of hospitals and other care centers covering 21 states, and accessible to nearly one in four U.S. residents; and through more than $4 billion annually in charity care, community benefits, and government program services.

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