Effective May 14, 2020, the CHI Texas Division has adopted a new visitation policy that continues to provide ongoing protection for our patients, employees, and physicians while recognizing the key role caregivers play in the quality of care and outcomes of patients. This policy aligns with the State of Texas, Centers for Medicare and Medicaid (CMS) and Centers for Disease Control (CDC) Guidelines.
The following changes will remain in effect until further notice:
- Visitors aged 18 and older will be allowed in the hospital under the following circumstances:
- A single designated caregiver acting on the patient’s behalf will be allowed to visit the patient daily during designated timeframes for non-COVID-19 patients. Examples include: the day of a procedure, exam or treatment and daily during an inpatient stay for non-COVID-19 patients.
- Pediatric, NICU, labor & delivery
- In extraordinary end-of-life situations, non-COVID-19 patients will be limited to two adult visitors at a time (for a maximum of one hour). COVID-19 positive patients or Patients Under Investigation (PUI) will be limited to one visitor only (for a maximum of one hour). Exceptions may be considered on a case-by-case basis and must be approved by hospital administration.
- A legally authorized representative of the patient if unable to fulfill their role via technology
- Other circumstances may be considered on a case-by-case basis and must be approved by hospital administration.
- We encourage visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, and/or phone.