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Devoted Health Plans Recognizes St. Luke’s Health CIN for Excellent Patient Care


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Houston, TX - St. Luke’s Health and its sponsored Clinically Integrated Network (CIN), Texas Health Network (THN), was recently recognized with the Achievement in Patient Care Access award by Devoted Health Plans, for helping the health insurer’s Texas HMO plans achieve a 4.5 star overall rating from the Centers for Medicare and Medicaid Services (CMS) for contract year 2022. St. Luke’s Health specifically contributed to Devoted Health’s 5-star performance on many patient care measures including those related management of diabetes and hypertension.  

“In light of the challenges of the last year, we’re grateful for St. Luke’s Health’s dedication to delivering exceptional care to our communities. We wouldn’t be able to care for our members without them as our partner,” said Texas Market President of Devoted Health Plans, Jim Korry.

As a 4.5-star rated health insurance provider offering Medicare Advantage Prescription Drug plan coverage to Texas residents, Devoted Health earned the high rating for its strong performance in moving the needle on difficult quality measures for their members.

“This is a huge testament to our physicians, their staff, and our health system as a whole,” stated Senior Vice President and Chief Medical Officer of St. Luke’s Health, Dr. Bradley Lembcke.

THN features 352 primary care providers and 1,699 specialty providers, and is aligned with 16 hospitals including Baylor St. Luke’s Medical Center, the research and teaching hospital for Baylor College of Medicine. Through St. Luke’s Health network of providers throughout Texas, the THN worked together to apply effective clinical strategies for delivering efficient, affordable, and coordinated care to patients of Devoted Health Plans.

Focused on patient satisfaction, quality of care, cost control and provider satisfaction, key measure improvements for Devoted Health patients within St. Luke’s Health CIN include:

  • 85 percent of diabetic members were able to bring their blood pressure under control
  • 98 percent of diabetic members monitored their kidney health
  • 93 percent with high blood pressure, took their medication as directed
  • “We also need to recognize Karan Lozano, RN and Deborah Dornes, RN who worked tirelessly on engaging these patients in this contract over the phone for care management to help get their chronic conditions under control and better managed,” Lembcke added.

    About St. Luke’s Health

    St. Luke’s Health is home to 16 general hospitals covering Houston, Brazos Valley, Brazosport, and Lufkin and includes Baylor St. Luke’s Medical Center, the research and teaching hospital for Baylor College of Medicine. St. Luke’s is also home to the Texas Heart ®Institute (THI) the top ranked heart center in Houston, and the Dan L Duncan Comprehensive Cancer Center a nationally ranked NCI designated cancer center. Our integrated network of care includes more than 380 employed and 1,600 clinically aligned network providers, and more than 11,000 employees delivering high value, nationally ranked quality and compassionate care along with our Christian ministry of healing. St. Luke’s Health is a member of CommonSpirit Health, a national nonprofit, Catholic health system with more than 140 hospitals covering 21 states and delivering care to more than 12.3 million patient visits annually.

    Devoted Health is an HMO plan with a Medicare contract. Enrollment in Devoted Health depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. Devoted Health’s HMO Contracts H1290 and H7993 earned 4.5 stars in 2022. Devoted Health accepts other providers. St. Luke’s Health accepts other plans.

Publish date: 

Thursday, January 06, 2022

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