How can I visit with a doctor?
Baylor St. Luke’s Medical Group physicians are offering virtual visits and audio-only phone appointments for established patients. Call 832-699-1610 to schedule your virtual clinic visit.
Our team is available to provide a variety of services online or via phone, including:
- Acute illness care
- Minor injury treatment
- Disease management
- Mental health assistance
- Referral to a specialist
However, certain patients require in-person appointments, such as post-procedure, post-partum, and post-hospitalization follow-ups. All in-person office visits are reviewed by the physician on a case-by-case basis, and patients are screened prior to arrival for any COVID-19 symptoms. If asymptomatic, patients are offered a mask on arrival and are roomed with minimal waiting time.
Should I reschedule my appointment?
All routine and non-urgent appointments that do not require hands-on physical examination should be postponed or performed virtually to maintain continuity of care. Patients who are scheduled only for annual preventive visits need to reschedule for future dates.
Can I bring someone with me to my in-person appointment?
If a patient requires assistance due to special circumstances, it’s encouraged to notify the clinic in advance so we can properly screen all parties for COVID-19 symptoms prior to arrival and provide any further instructions. Any individuals with COVID-19-like symptoms will be instructed not to accompany the patient during their appointment.
We are taking extra precautions to protect our patients, families, and staff members during this pandemic. Overall, limiting the number of people who enter our clinic helps us limit the spread of the virus. View our enhanced, system-wide visitor policy for more information.
Do I need to take any precautions when attending in-person appointments?
Recently, the CDC updated their recommendations for wearing a cloth face covering in public settings when you cannot keep 6 feet between you and others. Therefore, due to the highly contagious nature of the virus and to minimize transmission from asymptomatic and pre-symptomatic patients, we support the use of face masks or face coverings while maintaining physical distancing during in-person appointments.
Our clinics have established guidelines and protocols to protect the health of our patients and their family members, along with our clinical staff members and physicians. To maintain safety, we instruct patients to call in advance of their appointments if they have any symptoms of illness, COVID-19-like or otherwise, for clinical advice and next steps.
Certain precautions to take before and during your appointment:
- If you must go outside, wear a mask when in public and during your appointment.
- Focus on keeping your hands away from your face.
- Maintain physical distancing while in the facility as well.