Patient Services

For Patients & Visitors

Due to COVID-19, our patient visitor policies are changing. Please visit: COVID-19: Enhanced Visitor Policy 

If you believe you have symptoms of COVID-19, take these steps.

In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education.

Our physicians, staff, and volunteers are dedicated to the health and wellness of our patients, visitors, and the community.

Find Information


Parking

Patients can park in the green area of the underground paid parking garage. Take the green elevator to get to the main lobby.

Valet Parking

Valet parking is available at the front entrance of Baylor St. Luke's Medical Center–McNair Campus 24 hours a day, seven days a week.

Back to top


Internet Access

Personal computers and mobile devices can be used within any St. Luke’s Health facility. Simply connect to our wireless guest network and select “Get Connected” from the list of wireless networks to launch your web browser. Read the “Terms and Conditions of Use” and select “Connect” for access. Our guest Wi-Fi connections are unrestricted and unencrypted for Internet-only use.

Back to top


Smoking Policy

St. Luke’s Health is committed to promoting a healthy healing environment for our patients, visitors, and community. To support this effort, all tobacco products are prohibited on our campuses, including sidewalks and parking lots. Electronic “e-cigarettes” also are prohibited.

Back to top


Disability Assistance

St. Luke’s Health offers communication aids for our disabled patients, including those who are who are deaf, hard of hearing, or blind with the following (at no additional cost):

  • Qualified Sign Language Interpreters
  • Telecommunication devices (TTY/TDD)
  • Readers for the blind and large print materials for the visually impaired

 

If you require assistance, please inform the registrar or your nurse.  

You also may find useful information at:


Estimate Your Health Care Costs

We are committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures. You can also download a list of our standard charges for these services.

While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.

For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a St. Luke's Health financial counselor and learn about financial assistance options you may be eligible for.

Getting Started

To generate the most accurate estimate for your health care procedure, please have the following information available:

  • Insurance information, if applicable (not required)
  • Patient’s personal information, including contact information
  • The name of your procedure or service

Estimate Your Costs

Featured Updates

How To Close the Gender Health Gap

JUN 08, 2021

Is it genetics or lifestyle behaviors that lead to women living longer compared to men? Find out how men can close the gender health gap.

Read More Additional information about How To Close the Gender Health Gap | St. Luke’s Health

Get Started With Deep Breathing To Reduce Anxiety

MAY 17, 2021

Set aside time to get comfortable and practice breathing in and out. Learn more about deep diaphragmatic breathing with a free guide.

Read More Additional information about Get Started With Deep Breathing To Reduce Anxiety

Find a Doctor


Looking for a doctor? Perform a quick search by name or browse by specialty.




MyChart

For existing patients, please log in with your username and password to schedule an appointment.

Forgot MyChart Username?