Learn how St. Luke’s Health is responding to COVID-19. Read More.

Visitor Restrictions in Place. Learn More.

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Patient Services

For Patients & Visitors

Due to COVID-19, our patient visitor policies are changing. Please visit: COVID-19: Enhanced Visitor Policy 

If you believe you have symptoms of COVID-19, take these steps.

In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education.

Our physicians, staff, and volunteers are dedicated to the health and wellness of our patients, visitors, and the community.

Find Information


Parking

Patients can park in the green area of the underground paid parking garage. Take the green elevator to get to the main lobby.

Valet Parking

Valet parking is available at the front entrance of Baylor St. Luke's Medical Center–McNair Campus 24 hours a day, seven days a week.

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Internet Access

Personal computers and mobile devices can be used within any CHI St. Luke’s Health facility. Simply connect to our wireless guest network and select “Get Connected” from the list of wireless networks to launch your web browser. Read the “Terms and Conditions of Use” and select “Connect” for access. Our guest Wi-Fi connections are unrestricted and unencrypted for Internet-only use.

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Smoking Policy

CHI St. Luke’s Health is committed to promoting a healthy healing environment for our patients, visitors, and community. To support this effort, all tobacco products are prohibited on our campuses, including sidewalks and parking lots. Electronic “e-cigarettes” also are prohibited.

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Disability Assistance

CHI St. Luke’s Health offers communication aids for our disabled patients, including those who are who are deaf, hard of hearing, or blind with the following (at no additional cost):

  • Qualified Sign Language Interpreters
  • Telecommunication devices (TTY/TDD)
  • Readers for the blind and large print materials for the visually impaired

 

If you require assistance, please inform the registrar or your nurse.  

You also may find useful information at:


Pricing Transparency

We want to empower you with valuable information to help you and your family make important healthcare decisions. With this tool, you'll be able to find the general price estimate of the procedure you plan to have. Keep in mind that procedure costs can vary and do not include costs charged by others outside the hospital who are involved in a patient’s procedure, such as physicians, radiologists, and anesthesiologists.

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