Patients Medical Center In Pasadena | Patient & Visitor Information

For Patients & Visitors

Due to COVID-19, our patient visitor policies are changing. Please visit: COVID-19: Enhanced Visitor Policy

If you believe you have symptoms of COVID-19, take these steps.

Thank you for choosing St. Luke’s Health–Patients Medical Center for your medical care. Our board-certified physicians collaborate with expert nurses, allied health professionals, and caring volunteers to deliver the highest quality care to Bay Area Houston.

Internet Access

Personal computers and mobile devices can be used within any of St. Luke’s Health hospitals. Simply connect to our wireless guest network and select “Get Connected” from the list of wireless networks to launch your web browser. Read the “Terms and Conditions of Use” and select “Connect” for access. Our guest Wi-Fi connections are unrestricted and unencrypted for Internet-only use.

Smoking Policy

St. Luke’s Health is committed to promoting a healthy healing environment for our patients, visitors, and community. To support this effort, all tobacco products are prohibited on our campuses, including sidewalks and parking lots. Electronic “e-cigarettes” also are prohibited.

Disability Assistance

St. Luke’s Health offers communication aids for our disabled patients, including those who are who are deaf, hard of hearing or blind with the following (at no additional cost):

Qualified Sign Language Interpreters
Telecommunication devices (TTY/TDD)
Readers for the blind and large print materials for the visually impaired

If you require assistance, please inform the registrar or your nurse.
You also may find useful information at:

Pricing Transparency

We want to empower you with valuable information to help you and your family make important healthcare decisions. With this tool, you'll be able to find the general price estimate of the procedure you plan to have. Keep in mind that procedure costs can vary and do not include costs charged by others outside the hospital who are involved in a patient’s procedure, such as physicians, radiologists, and anesthesiologists.

Cost Estimator

For FY21, our Hospital is focusing on improving the safety and quality of our care. Focused performance improvements include: Acute Care and Ambulatory Care Patient Experience, Sepsis Mortality, 7 Day Readmissions, Hospital Acquired Infections such as CAUTI, CLABSI, C. Difficile, and Pressure Injuries.

For measurable results of our efforts, please review the Hospital Compare website at

https://www.medicare.gov/care-compare/?providerType=Hospital&redirect=true

St. Luke’s Health-Patients Medical Center meets the federal definition of a physician-owned hospital. Ownership information is available upon request.